They are good people
The purchase our Harley-Davidson Electra Ultra Classic Limited was informative, professional, friendly; the entire crew from Kurt the owner to Ray the gentleman that delivered the bike with professional care, were extremely helpful during the entire purchase process. Nate from sales, guided us through, answered questions, offered recommendations and the reasons we might consider them and just did a great job. It's been 45 years since my last Harley, so I was way behind the informational curve, everyone provided me with informed options, described in detail the functional aspects, improvements (Program Rushmore) after deciding on the bike, we went the various stations; it was not like going from sales point to sales point but rather, meeting truly nice people that provide all the information a person needs to make a purchase or just gain knowledge in that representative's area of expertise.
We enjoyed the entire process, the staff and of course the incredible craftsmanship that is now a hallmark of Harley-Davidson.
I would gladly recommend Grizzly Harley of Missoula, to anyone looking for a motorcycle. They are good people.
Thomas, Condon MT
You guys ROCK!
Just wanted to give you guys a BIG thumbs up! I'm loving my 2013 Street Glide I purchased from you. You gave me a fair trade in on my Softail Deluxe that I couldn't pass up moving up to a bigger bike! Justin and Larry made it so easy for me to make a final decision. You've been so helpful along the way to get it to fit right for me. Just got back from a 2200 mile trip to CO and the bike ROCKED! Thank you Ty & Kalen in Parts and Joe in Service Dept for getting my bike ready by installing my new handlebars, grips, front end lowering kit, chrome forks and other goodies in time for my trip! It's nice to walk into a dealer and have them say hello to you by name. Stephanie never forgets my name. Friendliest HD dealership I've ever been to! Emily in MotorClothes is always so helpful. I love her! Keep up the awesome job! You guys ROCK! :D
Harlean, Missoula MT
Easy and worthwhile
I traveled 10 hours when I found the Road King of my dreams to meet some of the most amazing people at your dealership. I have been riding on the back of H-D's since I was 5 years old and owned several over the past 30 years. I was very impressed with every single person in you shop. I was so impressed that I plan on making a trip back to meet you and vacationing next summer just so I can say hi to you all. Justin Guerrero was a great salesmen and took expert care of dealing with this over the phone, text, and e-mail. He made the sale easy and worthwhile. Thank you Justin and thank you all for giving me and my wife a great experience. If anyone is looking for the right dealer you have found it in Grizzly H-D.
Bert, Casper WY
Excellent service
My husband and I are from Calgary, AB and we recently stayed in Missoula for the night on our road trip. We have stayed in Missoula several times before on road trips and I make a point of visiting this Harley-Davidson store before we leave. It is a must for me before we leave Missoula. We even stay at the Wingate Hotel, not only because it is a very good place to stay, but it is also situated across the street from The Grizzly Harley-Davidson store. Very convenient!:)I have been a Harley fan for a long time and I enjoy looking at the bikes and checking out Harley gift products. I always enjoy shopping at the Grizzly Harley-Davidson store because the service is very good. It is one of my favorite Harley stores to visit. I particularly enjoyed my last visit to the store on September 17, 2014 because I found the staff to be very nice and they gave me excellent service that day. Thank you Stephanie, Emily and Jenna for your excellent service and for making my visit to your store most enjoyable and fun.
I look forward to visiting your store again when we return to Missoula.
Cheers, Maria
Maria, Calgary AB
I was treated with respect by every single person
The gals in the MotorClothes department have stellar customer service great tolerance and patience for difficult customers and superior understanding of the customers needs. I sincerely appreciate them helping me to make a good purchase in a jacket and eye protection. I was treated with respect by your fellas in the sales department even though I was clearly just browsing. I will not hesitate to come in and buy my next motorcycle with Grizzly Harley-Davidson. I was treated with respect by every single person in the store actually. oh yeah and the guys in the parts department are super cute!
Rose, Missoula MT
You guys ROCK!
We rented two Ultras May 29th as my cousin and her husband came to visit. Mike Schroeder was great to work with, had us out the door and on the road in no time. But he went above and beyond when he checked us back in at 6:00 that night. Mike stayed late, took care of everything for us, truly making the experience one we will not forget. You guys ROCK!
Tracy, Helena MT
Best customer service I have received in a long time
Holly is the s**t and I ******* love her. Best customer service I have received in a long time.
Natalie, Missoula MT
Very friendly, very helpful
The entire team at Grizzly Harley-Davidson was awesome. Very friendly, very helpful, listened to my needs as an atypical rider. Willing to work around my busy schedule and went out of their way to make sure all the parts I was looking for were added to the bike before I took possession. Thanks for the help and enjoy the ride!
Martin, Superior MT
Have a great summer!
Thank you for the great service. You truly stand behind you business. It's gonna be a great ridin' season after all. Have a great summer!
Gerald, Missoula MT
Great
Stephanie is the most helpful person in any sales I have ever met. She made absolutely sure everything was fit perfect and to my liking. She is a sweet lady that's very good at her job. Thank you Steph!
Les, Clinton MT
Fast, friendly service
Thank you.
Gerald, Missoula MONTANA
Justin was a great sales consultant
Justin was a great sales consultant, he gave me direct answers to questions I asked and there was no sales pressure or gimmicks. He gave me time to make my choice on the new atv that best suited me and got me a great deal. As an added bonus they are pet friendly which was great as my puppy got to be involved in the sales experience, lol!! Thank you Justin amd rest of team for making my first atv purchase a good one!!